Pop us an email or fill in our booking form, and we’ll whisk an invoice over to you. You can pay a 50% deposit or the whole lot—totally your call. If your event is less than six weeks away, we’ll need the full payment upfront to save your date. Just a quick note: your booking isn’t officially in the diary until we’ve received your payment.

If you've paid a deposit, the remaining balance is due six weeks before your event date. Once we’ve received full payment, we’ll confirm all the final details with you.

Not just yet—your booking is only confirmed once we’ve received your deposit or full payment. Until then, the date isn’t held.

We’re based in London but love to travel! We’ve sweetened events in Birmingham, Manchester, and beyond. We offer complimentary free travel for all events within the M25. For anything outside of this we charge 0.40p per mile. Please get in touch to discuss this further. Please note additional charges may apply if your event is scheduled within the congestion charge zone or if there is not adequate parking available.

Absolutely! We love getting creative. From custom signage to matching cart décor and colours, we can tailor packages to suit your theme or branding.

Each hire includes your chosen fun food/dessert(s), a fully set-up cart or table , serving supplies, cutlery and trained team members to run the station and keep things flowing smoothly.

Yes! All our staff are trained in allergen safety. We offer options that can be adapted to meet most dietary requirements from gluten free waffles to vegan crepes —just let us know what you need when booking.

Absolutely! We’re proud to have a 5-star food hygiene rating from the Food Standards Agency. We carry £10 million in Public Liability Insurance, all our equipment is PAT tested, and every member of our team is certified in Level 2 Food Hygiene & Catering. Plus, all staff are fully trained in allergen awareness—so you can relax knowing you’re in safe, knowledgeable hands!

Our team will arrive at least one hour prior to your booking time to ensure that everything is set up and ready to go, this ensures you get the most out of your booking.

That depends on your package, but most of our hires run for 2-3 hours. If you need us longer, just let us know—we’re happy to customise your hire time.

We will need access to a loading bay, parking and access to electricity. If this is not provided we will need to bill you separately.

For your event, we’ll create a personalised dessert menu just for your guests. Our warm desserts can be topped with an irresistible range of sauces and toppings — think Biscoff, Oreo’s, Belgian chocolate, fresh fruit, meringue, and so much more. Once your booking is confirmed, we’ll send you our full menu so you can handpick up to four sauces and nine toppings. Your guests can then enjoy choosing their favourites from your bespoke menu, making every dessert as unique and indulgent as the celebration itself.

We understand plans can change. Just get in touch with us as soon as possible. Deposits are non-refundable, but we’ll always do our best to accommodate date changes when we can.

Yes, we currently offer 15% off if you book more than one service with us.

If you have more questions please feel free to reach out to our team via email hello@ceezees.co.uk and we will respond within 48 hours.